Derek Williams Interview: Customer Service for 2012
Derek Williams of the WOW awards talks to Customer Service TV's Howard Kendall about the year just gone and what changes 2012 could bring for businesses and their customers.
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Derek Williams Interview: Customer Service for 2012
Derek gives his views on what's in store for 2012
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The role of multi-channel customer service in today's demanding business world.
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UK businesses outselling US in multi-channel stakes
Posted 30th January '12 in Latest industry news
UK businesses sell almost twice as much via multi-channel as US counterparts because of multi-channel integration
UK businesses outselling US in multi-channel stakes | Blog http://t.co/ALWUWQME via @csuktv
Posted by @CSUKTV 2 days ago