Customer Service TV for 2012

We take a whirlwind look back at 2011 and how the channel has developed since it's official launch in October, and give you a hint of what's to come from Customer Service TV in 2012.

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Latest videos

Check out the latest videos in customer service TV.

Derek Williams: Discretionary effort part 1 - What is it?

What is 'discretionary effort'?

Derek Williams Interview: Customer Service for 2012

Derek gives his views on what's in store for 2012

Gerry Brown: Changing channels - tune into your customers before they turn you off! Part 4

The role of multi-channel customer service in today's demanding business world.

Gerry Brown: Changing channels - tune into your customers before they turn you off! Part 3

The role of multi-channel customer service in today's demanding business world.

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Quidco's new blog - what's the deal?

Posted 20th January '12 in Blog

Membership based cash-back site Quidco launch a new blog offering to entertain and inform smart shoppers, but will it be more than just a quick-fire barrage of deals and discounts?

see what's in store: Customer Service TV for 2012 http://t.co/G4InWJ7T #custserv

Posted by @CSUKTV 2 days ago