Customer Service TV at CSN Annual Conference

Posted 17-11-2011 in Blog

Views from CSN annual conference 2011

We asked delegates and speakers from this years CSN conference, 'The Business Case for Service Excellence', about the biggest challenges facing them and the industry in general when striving for consistant service excellence.

Watch conference speaker and delegate interviews

 

The conference was held on 16 November at etc venues in London and was sponsored by leading software provider eGain.

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