Posted 27-03-2012 in Blog
We went along to the Customer Engagement Network's March meeting hosted by Gallup Consulting, to hear the latest news and views about customer feedback and Voice of the Customer programmes from the perpspective of technology vendors, organisations with case studies to share and top industry speakers and consultants.
Here are some short interviews we grabbed afterwards with speakers from the event:
Jonathon Browne, Senior Analyst, Forrester Research
Helen Van Tonder, Speech Applications Specialist, EMEA, Verint
Mike Bromilow, Director, Rapide
Morag Kent, Marketing Manager, Veolia Water
Richard Sedley, Commercial Director, Foviance
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