Posted: 02-03-2012
Category: Blog
Tagged: #switchbanks, banking, banks, campaign, office of fair trading, oft, switch, switchbanks, twitter campaign
Poor service levels offered by UK banks may be caused by a virtual monopoly, but government intervention will not solve the problem. James West explains what must happen for real change to occur, and how we can all help.
Posted: 02-03-2012
Category: Blog
Tagged: bank, banking, banks, complaints, financial services, payment protection, ppi
James West explains why drastic change is needed
Posted: 09-03-2012
Category: Blog
Tagged: #switchbanks, bank, banking, banks, campaign, financial services, switchbanks, twitter campaign
Customer Service TV wants your nominations for banking providers offering top service to those seeking to #switchbanks.
Posted: 28-03-2012
Category: Latest industry news
Tagged: #switchbanks, bank, banks, free banking, ics, institute of customer service, jo causon
End of free banking? We’ll #switchbanks