Posted: 02-03-2012
Category: Blog
Tagged: #switchbanks, banking, banks, campaign, office of fair trading, oft, switch, switchbanks, twitter campaign
Poor service levels offered by UK banks may be caused by a virtual monopoly, but government intervention will not solve the problem. James West explains what must happen for real change to occur, and how we can all help.
Posted: 09-03-2012
Category: Blog
Tagged: #switchbanks, bank, banking, banks, campaign, financial services, switchbanks, twitter campaign
Customer Service TV wants your nominations for banking providers offering top service to those seeking to #switchbanks.
Posted: 16-03-2012
Category: Blog
Tagged: bank, banking, personal finance, switchbanks
Big banks refusing to respond to customers disillusioned by poor service levels may find themselves made redundant by other means, with rapid improvements in technology threatening to severely diminish their role.